Privacy Policy

Last Updated: June 8, 2026

This Privacy Policy describes how My Lovi LLC (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://mylovi.com (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”

• Payment Information: Please note that we do not store your credit card or financial details on our servers. All payments are processed securely through our third-party payment gateways.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you regarding your orders or classes;

• Screen our orders for potential risk or fraud; and

• When in line with the preferences you have shared with us, provide you with information or marketing communications relating to our products, handcrafted updates, or studio events.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example:

• WooCommerce: We use WooCommerce to power our online storefront.

• WordPress: Our website platform processes administrative user data to maintain functional site operations.

• Mailchimp: We use Mailchimp to manage our email newsletter and automation. If you explicitly opt-in to our mailing list, your name, email address, and sign-up preferences are securely transferred to Mailchimp for processing. You can opt out of these marketing communications at any time by clicking the “unsubscribe” link at the bottom of any email we send.

• Shipping Carriers: We share your delivery address and name with third-party carriers (such as USPS) to fulfill nationwide delivery of your orders.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses “Cookies” (small data files placed on your device or computer) to support basic e-commerce functions. These cookies allow the website to remember what items you have added to your shopping cart as you browse, facilitate the secure checkout process, and help us analyze web traffic.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our storefront, including the shopping cart and checkout functionalities, may not operate correctly.

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for tax, accounting, and legal validation of business transactions.

6. MINORS

The Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions to remove that data.

7. YOUR RIGHTS (US RESIDENTS)

Depending on where you reside in the United States (including states with specific comprehensive privacy regulations like California), you may have the right to access the personal information we hold about you, to ask that your personal information be corrected, updated, or deleted, or to opt-out of certain data sharing mechanisms. If you would like to exercise these rights, please contact us through the contact information below.

8. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@mylovi.com or by mail using the details provided below:

My Lovi LLC

Windham, ME, United States