Effective Date: May 27, 2026
Thank you for visiting My Lovi LLC (“we,” “us,” or “our”). We operate the website mylovi.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our handcrafted products or specialty foods, register for our local workshops, or subscribe to our newsletter.
By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from and about you in a few ways:
- Information You Provide Voluntarily:
- Contact & Account Details: When you make a purchase, create an account, register for a class/workshop, or contact us directly, we may collect your name, billing address, shipping address, email address, and phone number.
- Payment Data: Credit card numbers and other payment details are processed securely through our third-party payment gateways (such as Stripe or PayPal). We do not store your full payment card details on our servers.
- Newsletter & Communication: If you sign up for our VIP subscriber list or newsletter (managed via MailChimp), we collect your email address and any preferences you share.
- Information Collected Automatically:
- When you visit mylovi.com, our servers automatically log certain data, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies, web beacons, and tracking pixels to optimize your shopping experience, remember items in your cart, and analyze website traffic to improve our services.
2. How We Use Your Information
We use the information we collect for purposes including to:
- Process, fulfill, and ship your orders for handcrafted crafts and specialty food items.
- Manage your registrations for our local wood sign painting classes and other workshops, including sending confirmation and event logistics.
- Send you our email newsletter, promotions, and special updates (such as early bird registration deadlines) if you have opted in. You can unsubscribe at any time.
- Respond to your customer service requests, questions, and feedback.
- Optimize and maintain our Site’s performance, security, and search engine visibility (SEO).
- Comply with applicable legal obligations, protect our business rights, and prevent fraudulent transactions.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted third-party service providers who help us operate our business, including:
- Payment Processors: To securely handle transaction payments.
- Shipping & Fulfillment Carriers: To deliver physical products to your address.
- Marketing Platforms: Such as MailChimp, to distribute our newsletter and updates to subscribers.
- Web Analytics Providers: To help us understand how visitors interact with our Site.
- Legal Compliance: We may disclose information if required to do so by law, court order, or government regulation, or to protect the safety, rights, or property of My Lovi LLC, our customers, or the public.
4. Your Choices and Rights
- Email Marketing: You can opt out of receiving promotional emails from us at any time by clicking the “unsubscribe” link at the bottom of any newsletter or by contacting us directly.
- Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to remove or reject cookies, though doing so may impact certain functionalities of our online shop (like keeping items in your cart).
- Data Access & Deletion: You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you.
5. Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Site is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
My Lovi LLC Windham, Maine